Tomorrow’s World Today® Podcast

Botanical Breakthroughs: How New Chapter’s Natural Approach is Rooted in Wellness

Charlotte Traas - New Chapter Season 2 Episode 34

From plants to people, Charlotte Traas, former Director of Education at New Chapter, shares her story of creating groundbreaking products that bring nature’s power to everyday health. 🌱

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(0:00) Welcome to the Tomorrow's World Today podcast. (0:04) We sit down with experts, world-changing innovators, (0:07) creators, and makers to explore how they're taking action (0:10) to make tomorrow's world a better place for technology, (0:14) science, innovation, sustainability, the arts, and more. (0:18) On this Archive episode, host George Davison, (0:21) who is also the host of the TV series Tomorrow's World Today, (0:24) sits down with Charlotte Traz, (0:26) the former director of education for New Chapter.
(0:28) She discusses the company's focus on quality and innovation (0:32) in the natural supplement industry. (0:35) She shares how she became a master herbalist, (0:37) driven by a personal health crisis, (0:39) and a passion for holistic medicine. (0:42) Charlotte also emphasizes the importance of vulnerability, (0:45) continuous learning, and regenerative agriculture.
(0:49) Welcome, Charlotte. (0:50) Thank you. I'm so excited to be here.
(0:52) Oh, good. (0:53) Well, let's see if we can kind of walk us back a little (0:57) so our audience will know a little bit about New Chapter (1:01) and where did it all start? (1:03) Sure. So New Chapter was actually founded in 1982, (1:07) which actually makes us kind of older than most of the companies (1:10) in the natural supplement industry.
(1:13) And that makes us unique, but it also makes us credible (1:16) because, you know, in the natural supplement industry, (1:19) sometimes you get these fly-by-night companies, (1:20) and New Chapter isn't like that. (1:22) You know, we've been around for a long time, (1:23) and that's because we stand for quality, (1:25) but also because we're innovators and we're unique. (1:29) Interesting.
(1:29) So in the very beginning, (1:31) you must have had a couple of very serious people (1:34) who were really wanting to innovate the market, right? (1:37) Absolutely. (1:38) I think that one of the things that you look at (1:40) whenever you look at a market is what's missing. (1:42) And so, you know, that's what our founders wanted to do.
(1:45) They wanted to innovate within the industry (1:47) and really discover something new, (1:49) which is how we started to introduce fermented vitamins (1:51) into the space. (1:52) And so fermentation, again, is really an exciting process. (1:55) Don't get me started on it.
(1:56) But I get really excited talking about it. (1:59) But the cool thing about New Chapter is (2:00) is that we also continue to innovate. (2:02) So we're always finding new solutions (2:04) to problems that people experience every day, (2:07) and that makes working there really exciting.
(2:09) Interesting. (2:10) Well, that's kind of the key to success in business, right? (2:12) The continual effort and innovation. (2:15) Using your observational skills, (2:17) identifying needs and wants of your consumer, (2:20) and then coming up with ideas to overcome those challenges.
(2:24) And that puts you in a unique space, correct? (2:27) Yeah, in a creative space. (2:28) And people don't usually associate creativity with innovation, (2:31) but it's really a key part (2:33) because sometimes you have to go completely outside the box (2:35) to find something that, you know, nobody else has done before. (2:39) And, you know, once you get there, people are like, (2:40) oh, my gosh, that makes so much sense.
(2:42) But it's new, you know, and that's exciting to be a part of. (2:46) Well, it is exciting. (2:48) I've learned a lot about your organization (2:49) over the last few months, I'd say.
(2:52) And I've enjoyed learning about your innovation strategies, (2:56) and I've seen the changes that you've been making over time. (3:00) So great work, first of all, to you and your team. (3:02) Oh, thank you.
(3:03) It's all teamwork. (3:04) And, you know, we always say teamwork to make the dream work. (3:08) And that's really true.
(3:09) You know, there's no one person that, you know, it's like, (3:13) oh, it's all thanks to them. (3:14) Although I probably should say, blame my CEO. (3:16) Hey, buddy.
(3:17) But, no, the truth is that we're a team effort. (3:20) We all work together. (3:22) And, you know, I think in business, (3:23) sometimes you can feel really isolated and like you're on an island.
(3:26) And that's why I think it's really important (3:28) when you're looking for a job or you're looking for employment (3:31) that you find somewhere where you feel like you're part of a team (3:34) because what you're building is so much bigger than any one person. (3:38) And let's talk about that because you are a part of a team. (3:41) What's your direct role in the organization? (3:44) So I have the best job in the entire planet.
(3:46) Like, I just want to say that right now. (3:47) I'm the director of education. (3:49) So I get to teach about how our supplements work.
(3:52) And, you know, I get to study things like nutrition. (3:55) I get to talk about cool herbs and phytochemicals (3:58) and how they work and react in your body. (4:00) And I also get to talk about traditional, you know, herbals.
(4:05) And, I mean, really it's one of those things (4:07) where we also dive into sustainability and regenerative agriculture. (4:11) So there's so many different aspects of what I get to teach on. (4:14) So it's never boring.
(4:15) So there's always something new to learn. (4:17) And with science, because it's constantly changing, (4:19) there's something always to learn about. (4:21) So I'm always learning and challenging myself.
(4:23) And then I'm always learning and challenging the team. (4:25) And the team is always learning. (4:26) So they come in and they're like, hey, did you hear that? (4:28) Did you hear this? (4:29) I'm like, yeah, that's awesome.
(4:30) Or, no, I had no idea. (4:31) And then I have to go immediately look it up. (4:33) So that's great.
(4:34) But I'm a master herbalist. (4:35) And that's really exciting for me (4:36) because my love for plants is kind of ridiculous. (4:40) And so I get to learn about plants all day.
(4:42) And that's just as exciting as it sounds, everybody. (4:45) But it is. (4:46) It's really cool to be passionate about something (4:49) and get to have that be a part of the way that you make your living.
(4:53) So something must have sparked in you, (4:56) maybe when you were younger, that maybe mentor (4:59) or something must have sparked you to take an interest in plants, right? (5:04) So it's really funny. (5:04) Actually, I came to this later in life. (5:06) I think that sometimes in the United States, (5:09) everybody wants you to have everything figured out by the time you're 18.
(5:11) They're like, OK, you're 18. (5:13) So what do you want to do for the rest of your life? (5:15) And I was not that kid. (5:17) I was not that kid.
(5:18) I was a drama kid. (5:20) I really liked to communicate. (5:22) I liked to perform.
(5:22) I liked to write. (5:23) And I thought, OK, cool. (5:25) This is what I'm going to do.
(5:26) So that's what I went to college for. (5:27) I went to college in London. (5:29) And I went for theater.
(5:31) And I got out of school. (5:33) And I decided to go into education (5:35) because education for me was where it was at. (5:37) I wanted to share ideas and share knowledge.
(5:39) And I also liked the idea of education being exciting, (5:42) not just humdrum like Bueller, Bueller, (5:45) like that monotone teacher who doesn't say anything all day long, right? (5:49) And I wanted to bring personality and connection back into the classroom. (5:54) But then I got older, and my interests changed. (5:57) And I thought, OK, wow, I'm interested in things like mycology, (6:02) which is like the study of mushrooms.
(6:04) And then I got a corporate training job in Tokyo. (6:06) And that's when things really started to change for me (6:08) because I started to study kompo, (6:11) which is a traditional Japanese healing system. (6:13) And as I was studying this, I was like, oh, my gosh, (6:15) because I had just finished teaching at a medical college in St. Louis, Missouri.
(6:19) And I was just comparing Eastern medicine to Western medicine. (6:23) And it was so much more connected. (6:25) It was so much more holistic.
(6:27) It was, you know, I think of medicine sometimes in our country (6:30) as brilliant but sterile. (6:31) And this was a different level. (6:33) And so I became fascinated.
(6:35) I had to learn all about it. (6:36) And then it became necessity because I got sick. (6:41) And when I got sick, I was like, OK, what am I going to do? (6:43) I was in Hong Kong at the time.
(6:45) I didn't understand why my immune system was bailing on me. (6:48) And I was just constantly sick. (6:50) And I went to the doctor, and in broken Cantonese, (6:53) was trying to understand what they were telling me.
(6:55) And he said, you can go to a Chinese doctor tomorrow, you know, (6:59) and we can set you up. (7:00) Or you can wait for a Western doctor, but it's going to be a few weeks. (7:03) And I was like, let's go.
(7:04) Let's figure it out. (7:05) And I went into this shop, and I can only describe it as a Harry Potter wizard shop (7:09) because they had deer antler hanging from the ceiling, (7:12) and there was fermented beverages on the counter. (7:15) And I walk in, and the guy's taking my pulse, (7:17) and he has me stick out my tongue, (7:19) and he sends me home with six beautiful little bags of herbs.
(7:23) He's like, put them in hot water, and don't drink any cold drinks. (7:26) And I was like, OK. (7:27) So I went home, and I called my mom, and I was like, Mom, I'm going to die.
(7:31) Because this is so obvious. (7:33) You know, it's so obvious that these six bags of herbs, it's not going to help me. (7:37) It's not going to work.
(7:38) Because I was so used to that Western way of thinking, (7:41) like I should be hooked up to an IV in a hospital, (7:43) and, you know, this isn't going to work. (7:45) But it did. (7:46) And when I took those herbs, and I started to feel better day after day after day, (7:50) I was like, there's something going on here.
(7:53) Interesting. (7:53) There's something going on here. (7:54) And I became just so passionate.
(7:57) I had to know how this was working. (8:00) And then I went back to the United States. (8:02) I was going to start teaching at the college again.
(8:04) And I said, I think I'm actually going to go work in this health food store (8:07) and just connect with people and learn more about herbs. (8:10) And that just set me off on this trajectory of learning and loving plants (8:14) and loving communicating with people about how their bodies work (8:17) and helping them become their own health advocate. (8:20) And there's something, you know, when people learn and you get an idea, (8:23) it's so personal, and it's such a great connection.
(8:26) But what really excites me is when people learn about their own body (8:29) and how it works, and they start to feel the difference. (8:32) There's nothing better than that. (8:34) Well, that's quite a good story.
(8:37) It started with sickness. (8:39) So you started at the bottom, got excited, and worked your way on out of there. (8:43) That's right.
(8:44) That's almost, you know, a story that you could repeat again and again (8:48) in all sorts of different businesses and jobs that were not around 100 years ago. (8:54) Be it soap, be it medicine, but it all starts with that challenge, right? (9:00) Well, thank you for sharing your story. (9:02) So if I was to take you back into high school today... (9:06) No, it's great, guys.
It's great. (9:08) If there was one thing that you could do over again, (9:13) would you share that with our audience? (9:15) Sure. (9:16) I think that when I was in high school, I saw vulnerability as a weakness.
(9:22) And I know it's not now. (9:23) It's a strength. (9:25) Having the courage to say, (9:26) I don't know something and have someone take you through it (9:28) so that you can learn it is a huge strength.
(9:30) And I didn't learn that until later in life (9:32) because I was afraid to be vulnerable, (9:33) because I was afraid that if I said, (9:35) I don't know how to do this or I don't know this, (9:38) somebody would say, (9:39) Oh, she's so stupid. (9:40) She's so dumb. (9:42) And I didn't want people to think that about me.
(9:44) I wanted people to think that I was intelligent and well-spoken (9:47) and passionate and kind. (9:48) And you have these ideas in your head (9:50) about how you make that persona come to life. (9:53) And you almost extract the thing that it takes you to get better, (9:57) which is vulnerability (9:57) and the ability to ask questions and make mistakes.
(10:00) And I wish that I would have allowed myself to fail more. (10:04) Nobody is an expert in anything automatically. (10:07) I think that's a really big fallacy.
(10:09) It doesn't really happen. (10:11) But what I can say is that as you learn and as you get better, (10:15) even now, I'm considered an expert in my field. (10:18) And yet there are times when I'm giving a lecture (10:20) and I still expect somebody to jump out of the audience (10:22) and be like, You, madam, you do not belong here.
(10:25) And I'd be like, You're right, I don't. (10:27) Because here's the thing. (10:28) There's always someone who knows more than you.
(10:31) So are you going to feel intimidated by that? (10:33) Or are you going to take the opportunity and say, (10:35) Teach me. Let me learn more. (10:37) Let me grow.
(10:38) And I think that's such an opportunity. (10:40) And I wish I would have known that back then, (10:42) that it's totally okay to make mistakes. (10:44) It's totally cool to ask questions.
(10:46) And it's awesome to fail because you always grow from that failure, always. (10:50) Wow, what a big share, huh? (10:52) So vulnerability and using it as a strength is what I just heard. (10:57) And I think we've talked before about Fail Your Way Forward on this podcast.
(11:02) So it's repeating again, everybody. (11:05) It's okay to fail because if you use your inner strength, (11:08) you can get back up and try another time, right? (11:11) Right, absolutely. (11:12) And that's the thing is that you get back up, (11:16) and you have to basically say to yourself, (11:19) Not today.
I'm going to do this anyway. (11:22) Even if I'm scared or even if it doesn't make sense right now, (11:24) I'm going to try and give it my all. (11:27) I've never shot a live podcast like this before.
(11:30) So you see, guys? Killing it. Killing it. (11:33) And she is.
Way to go, Charlotte. (11:35) Thank you. (11:36) We're thrilled to have you here.
(11:38) And you're good energy, so it's good to be with you. (11:41) Thank you. (11:41) You have great energy, too.
(11:43) It feels good to be with people who are excited about innovation (11:46) and excited about learning. (11:48) Again, I think sometimes education just gets a bad rap, (11:51) like all boring and, oh, it's books and stuff. (11:55) Books are amazing.
(11:56) I mean, there's so much within them. (11:57) I get excited talking about it because the discovery that happens, (12:02) it's just part of discovering part of your story, (12:05) and that's very cool. (12:06) It really is.
(12:08) So let's see here. (12:09) Knowing what you know today, (12:11) what advice would you give to a person interested in entering your industry today? (12:17) Sure. (12:17) So this is a little controversial, but I'm going to tell you to be selfish.
(12:22) There we go. (12:23) So actually, I think a better term for selfishness (12:26) when it comes to taking care of yourself is to be selfful. (12:30) We live in a society where people aren't taking care of themselves anymore, (12:33) and we divorce from our bodies.
(12:35) It's like, oh, I've got to accomplish this at the expense of sleep, (12:39) at the expense of food, at the expense of this. (12:41) And the next thing you know, you don't even feel like yourself anymore. (12:45) And I think that we have to stop doing that.
(12:48) And I think if you're interested in coming into natural health, (12:52) I think if you're interested in herbalism, you have to find what works for you. (12:56) As an herbalist, we think that there is an herb for everyone. (12:59) And I get really excited about this because there's usually more than one.
(13:03) But also your needs change over time. (13:06) My herb right now is rhodiola. (13:08) Love my rhodiola.
(13:10) Rhodiola is an adaptogen, guys. (13:11) It helps you adapt to stress. (13:13) So that's why it's my herb right now, right? (13:15) But again, if you're studying and you're looking for a great study herb, (13:20) check out lion's mane mushroom.
(13:22) Again, it's nootropic. (13:23) That means it works with your brain. (13:24) It's super cool.
(13:25) Helps you study, focus better. (13:27) Guys, lion's mane. (13:28) I'm serious about this.
(13:30) I really wish I had known about that when I was in school. (13:32) But I think that if you find something that works for you (13:35) and it connects with you, then it starts to make a huge difference, right? (13:41) And then you want to talk about it. (13:43) You're like, hey, check out this thing I found.
(13:45) And then you want to learn a little bit more, right? (13:47) How does that work? (13:49) How does lion's mane help with neurite outgrowth, (13:52) which is how your brain communicates with itself? (13:55) How does rhodiola help your body adapt to stress? (13:58) How do GABA levels raise in the body? (14:01) And again, you just have to break it down, break it down, break it down. (14:04) And so if you're interested, become your own health advocate. (14:08) That's going to be your most powerful advocate and ally in getting into this field (14:12) because then you're going to develop a passion for it (14:14) and a passion for helping others.
(14:16) And the next thing you know, not only are you going to feel awesome, (14:19) you're going to help other people feel awesome. (14:21) All right. (14:22) So let's talk about the... (14:24) Do you believe that anybody could be successful today? (14:28) Yes, I do.
(14:29) I think that sometimes it takes a little bit more. (14:33) There's this great book by Angela Duckworth. (14:35) It's called Grit.
(14:37) She talks about grittiness, right? (14:39) She talks about the need to succeed. (14:41) And again, you can't really... (14:43) She measures it, but it's hard to measure. (14:46) But I think sometimes we look at these standardized test scores (14:49) and we're like, you're good at this and you're good at that.
(14:51) But the truth is that you can be good at anything. (14:56) You can do anything. (14:58) And I feel like I'm proof of that.
(15:01) When I was in school, I was terrible in my biology class, like awful. (15:07) And my biology teacher, he was interested in biology, (15:11) but you could tell it wasn't his driving passionate force. (15:14) He was also the football coach.
(15:15) I hear he's an amazing football coach. (15:17) But it wasn't his... (15:18) You could tell he just wasn't feeling it. (15:20) So it was very routine.
(15:24) And so I thought of biology as just being, (15:26) okay, this is how your body works, right? (15:28) But then I was teaching in a medical college (15:32) and I sat in on a lecture by this guy named Dr. Mink (15:34) and he made the body sound like a symphony. (15:40) He talked about how your body is connected (15:43) and everything's working together. (15:46) And as it works together, (15:48) you're creating within yourself energy and life itself.
(15:53) And it became this exciting endeavor to understand (15:58) and I thought, where has biology been all my life? (16:01) And that's when I was like, yes, the passion is here, right? (16:05) So again, I think that you have to find what you're passionate about (16:10) and sometimes it's just getting explained in a different way, (16:12) which is why it's such an opportunity. (16:14) I wish that I would have found someone who was passionate, (16:17) again, when I was in high school and said, (16:19) wow, what do you love about biology? (16:21) What makes you so excited to teach about biology? (16:24) I had an English teacher who was amazing for me. (16:27) Her name was Minnie Phillips and she was an English teacher (16:31) and I wrote an article about the awakening.
(16:34) It's a story by Kate Chopin and it's about, (16:38) it's like the roots of feminism are being explored within it. (16:42) And I wrote an article because she had us write a book review for it. (16:45) We had to read it aloud in class and she goes, (16:48) Charlotte, you should write for Ms. Magazine.
(16:51) And I remember that being such like a huge thing for me. (16:54) I was like, I should write for Ms. Magazine. (16:57) I should do that, right? (16:59) But I found this love for communicating because she inspired that within me (17:03) and she made me feel like my voice was valid and that my voice had a place.
(17:09) That's a good segue because I was going to ask you as well about mentors. (17:15) Maybe that's not a really, let's say a teacher that's a great storyteller (17:20) that's passionate about what they love to do and they can connect. (17:24) Were there any other types of mentors in your youth? (17:27) I like to just kind of define mentor a little bit.
(17:30) Sure. (17:31) Because I think that, again, people mix up mentors and teachers (17:34) and teachers are amazing. (17:36) Mentors are a little bit different for me.
(17:37) Mentors are people who take you under their wing, (17:41) who show you a different perspective, (17:44) but they don't just tell you what you want to hear. (17:46) They challenge you. (17:48) That's where feedback is truly a gift because feedback can be hard to take.
(17:52) It's one of the things that we struggled with in drama school a lot (17:55) was somebody would say, I don't like the way that you did that scene. (17:58) You need to do it again. (18:00) You get this little anger ball inside of you, (18:02) but then you have to push it down because you're doing a love scene.
(18:07) Unless you're doing The Taming of the Shrew, it doesn't belong there. (18:11) The crazy part is that you can find these great mentors. (18:15) They should inspire you, but they should also challenge you.
(18:20) I've been lucky enough to have several in my life. (18:23) Again, I didn't ask for a lot of help when I was younger, (18:25) so maybe I didn't have them a lot in my younger years. (18:28) But as an adult, one of the things that I have to say I get excited about (18:32) New Chapter is that I'm surrounded by mentors.
(18:37) We have these partnerships. (18:39) I have my social media manager who teaches me about social media (18:43) because I'm hopeless there and I'm really learning how to do the Facebook guys. (18:47) I'm getting better, but I think she takes me under her wing (18:51) and she helps me learn and get better.
(18:53) I have a brand manager who teaches me about branding (18:56) and who really wants me to understand that. (18:59) I have finance people who explain to me about how the financial choices that we make (19:03) make an impact on our overall business. (19:06) It's a group of mentors mentoring each other to create a better business.
(19:12) And that is so inspiring to be a part of, (19:15) but I get excited because I love going to work (19:17) because I never know what I'm going to learn that day. (19:18) I'm like, ooh, never know. (19:21) But what I do want to say is that I had a really impactful mentor.
(19:25) And where I think that there is a... (19:29) people have this misconception that mentors have to be above you, (19:32) and that's not true. (19:34) I had a partner. (19:36) Technically, she worked for me, but she taught me more than anyone.
(19:41) Her name was Shawna Wall, and she worked for me, (19:46) but it was never that she worked for me. (19:47) We were a partnership. (19:49) And as you pick partners, (19:50) as you pick people that you work for and with, (19:53) look for someone who is willing to challenge you and teach you (19:57) and be there with you.
(19:59) Because she was there with me. (20:00) We lost her a few years ago. (20:03) And I take her lessons with me everywhere, (20:06) and I still apply and teach them to other people (20:09) because that is what helps her legacy to live on.
(20:14) But it also inspires me to be the best mentor that I can be to others (20:18) because you have the power to be someone's mentor. (20:22) You have that power within you. (20:24) So reach out, teach someone something, show them how to grow, (20:29) give them positive feedback.
(20:31) We'll learn how to do that a little bit more, I know, as we get older. (20:34) But give them positive feedback so that they can grow. (20:36) And their success and their growth will feel just as good as your own.
(20:41) What great advice. (20:42) Thank you for sharing that. (20:43) It's very powerful.
(20:45) Thank you very much. (20:47) Wow, you're getting the full course today, folks. (20:52) So I hope you're listening up.
(20:54) Let's jump back into the world of where New Chapter is for a minute (21:01) and try to walk back into that world of innovation (21:05) and what would you say are some of the innovation initiatives (21:10) that might be going on inside your operations? (21:15) And what kind of opportunities, if those initiatives were successful, (21:20) would that create for our youth coming up tomorrow? (21:24) Well, I could tell you about our innovation, George, (21:26) but then I would have to kill you. (21:30) It's a little cutthroat in industry sometimes, though. (21:33) Let's be honest.
(21:33) Sure. (21:34) Everyone wants to keep their innovation a little tight to the chest (21:37) because if you're coming out with something really cool and new and groovy, (21:40) you have to be careful because sometimes your competitors can move faster than you (21:44) or they'll move faster but more sloppy than you. (21:47) So they'll come out with a very similar product that you're going to come out with, (21:50) but their quality and ingredients won't be on par with what you've had planned (21:53) and what you're working towards.
(21:55) But what I will say that we're working on from an innovation standpoint, (21:58) I know, see, circled around there. (22:01) I surprised you. (22:02) What we are working on is regenerative agriculture and sustainability, (22:07) and this is something that I think everybody should be getting involved in right now (22:11) because our planet needs our help, (22:14) and we have people who are geniuses who work to source our ingredients (22:19) from where they grow best, (22:21) but also we aim to source sustainably whenever possible (22:24) because our resources are finite, (22:26) but also remember that our soil is really nutrient depleted, (22:31) and why that happens, guys, (22:32) is because we don't grow for nutrition for food in this country.
(22:35) We grow for yield. (22:36) So no one's like, oh, hey, my oranges have the most vitamin C ever. (22:39) That's not what happens.
(22:40) What happens is they say, I have the most pretty. (22:43) I have the prettiest orange, (22:45) but if I told you that that orange actually had less nutrients (22:49) and less nutrition than it did in the 1970s, (22:52) and you'd have to eat eight oranges today (22:54) to get the same amount of nutrition from one orange in the 1970s, (22:58) you would say we've got to change our farming practices, right? (23:00) We've got to figure out how to get nutrition back into the soil, (23:03) and that's exactly what regenerative agriculture does, (23:06) and these are huge opportunities, guys, because here's the thing. (23:10) You can be a groundbreaking innovator here (23:13) because, A, you get to save the planet, (23:16) which, by the way, it's not just for Will Smith anymore.
(23:19) It's totally for you, too, (23:20) and maybe we won't be fighting aliens, (23:22) but I don't know. (23:23) Also, the UFO stuff is pretty cool. (23:26) Come on, guys.
It's so cool. (23:28) But the other thing is that you can save the planet (23:31) by paying attention to how we can make things better (23:36) to keep our food supply growing (23:39) and at the same time not deplete our nutrition, (23:42) and those are huge areas of opportunity, (23:45) solar power, wind power. (23:47) Any of these ways are ways that we're looking at a new chapter (23:50) in order to help make our supplements, you know, (23:53) and again, we're exploring these things, you know, (23:56) and I think it's that exploration, that question, that stuff (23:59) that really drives us forward (24:01) because now it's not only we want to make the best multivitamins in the world.
(24:05) We want to make them in a way that there are going to be multivitamins (24:07) for many, many centuries, thousands of years to come, (24:11) and how can we make that happen, (24:13) and you can be a part of that (24:14) because, honestly, it's groundbreaking research. (24:16) So we're back into the conversation again about innovation, (24:21) and it starts with a challenge, (24:24) and as we're hearing right now, regenerative, (24:27) meaning, you know, can we redo, right? (24:30) Or we're noticing that soil is not as nutrition rich or vitamin rich. (24:36) Is that a fair way to say it? (24:37) Absolutely.
(24:38) So now it sounds like a whole new industry, (24:41) a whole new science is emerging in that field. (24:45) You are very well spoken, (24:48) and she's traveled well, and she's a good communicator. (24:52) You've worked very hard to try and communicate to our audience today (24:55) and to make it interesting, (24:58) and that's a skill set from listening to what the challenges are, (25:03) trying to think through how do I want to get out what I want to say (25:07) and make it interesting to my audience, right? (25:09) That's storytelling 101, (25:11) but it's really, it's not always done all that well (25:15) because the person isn't listening closely enough.
(25:20) And so listening, it can serve well in storytelling to set up your story, (25:25) but also it can serve you well in the field of innovation (25:29) because if you're listening really well, (25:31) you might just, in a way, listening, (25:33) you'll notice that the soil is being depleted. (25:36) That is where you find opportunity, right? (25:39) And so innovators are usually very good listeners, (25:43) and then they use their observational skills to identify, (25:48) all right, now what can I do with this? (25:50) And then you begin the experimental phase, (25:53) and you need to be able to fail a lot (25:55) in order to become an innovator in that field. (25:58) So you've really helped us a lot today.
(26:01) I can't thank you enough, Charlotte. (26:04) Do you have anything else you'd like to offer our audience today? (26:07) Yes. (26:08) First of all, have a really good time learning (26:12) because learning is so much fun, (26:15) and sometimes you get frustrated when things don't go right.
(26:18) You know what I'm saying? (26:18) It's all part of that scientific process. (26:20) When things don't go right, you know, (26:22) I mean, we even see it in, like, movies (26:23) when the scientists are trying to figure things out, (26:25) and they throw the beaker against the wall, (26:27) and they're like, ah, but they keep going, right? (26:29) Yes. (26:30) So keep going.
(26:31) Keep exploring. (26:32) When somebody tells you it's all been done, that's not true. (26:35) There's always things to explore.
(26:37) There's always places to explore. (26:38) There are always things to be discovered. (26:41) Sometimes within us, within, you know, (26:43) people didn't even know what the microbiome was, you know? (26:45) Do you remember, like, in the 90s (26:47) when everybody thought, like, good bacteria, (26:49) it wasn't a thing.
(26:51) It was like, germs are bad. (26:52) Germs are yucky, right? (26:53) That's bad bacteria. (26:55) But then people were like, wait, there are good germs, (26:57) and you're like, what? (26:58) Good germs? (26:59) So keep exploring because, trust me, (27:02) there's never one side to any coin.
(27:05) Like, you have to keep looking for what makes it special, (27:08) what makes it unique. (27:10) Challenge, be rebellious. (27:11) By the way, one of the things that I'm going to tell you (27:13) is be a total rebel.
(27:15) I love this about herbalism (27:17) because herbalism is founded by rebels. (27:20) Our founders were rebels. (27:21) They wanted to challenge the system.
(27:23) Our company is a little bit of a rebel, (27:25) and this is why I like working for them. (27:28) Because if you challenge the status quo, (27:31) if you say, this is the way it's always been done, (27:33) but could we do it better? (27:35) Is there another way? (27:37) And see, that's how herbalism actually got started (27:40) is that people started moving towards Western medicine, right? (27:44) And they were like, oh, herbalism. (27:46) It's so passe.
(27:48) Then it's funny. (27:50) Do you know a lot of the pharmaceutical drugs (27:51) that we have today are based on herbal medicine? (27:54) And again, how are we cycling back? (27:57) How are we learning about what these plants can do? (28:00) So again, explore, be a rebel, (28:02) challenge the system, fight the man. (28:05) I'm joking.
(28:06) But have fun doing it because fail forward. (28:10) All right, Charlotte. (28:11) Well, thank you so very, very much (28:13) for being a part of our podcast group, (28:16) and I hope everybody gained a lot out of this today.
(28:19) Thank you very much, and that's another episode. (28:23) Thank you for listening to this episode (28:25) of Tomorrow's World Today Podcast. (28:27) Join us next time as we continue to explore (28:29) the worlds of inspiration, creation, innovation, and production.
(28:33) Discover more at tomorrowsworldtoday.com, (28:36) connect with us on social media at TWTExplore, (28:39) and find us wherever podcasts are available.

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